The Consumerist -- Lawsuit: I Listened To Chase About My Mortgage And Ended Up With No House And A Dead Husband
A Texas widow and her family have filed a lawsuit against JPMorgan Chase and others, alleging that their efforts to refinance their mortgage with the bank only resulted in foreclosure, heartache and her husband's fatal heart attack.
In the lawsuit, the plaintiff claims that she and her late husband had paid their mortgage dutifully for 22 years when in Feb. 2010 they received a letter from Chase about refinancing their loan at a lower interest rate.
If you've read your fair share of these stories, you probably know what comes next.
According to the complaint, an employee at their local Chase bank instructed the couple to miss a payment in order to qualify for the refinancing.
"Trusting [that employee's] counsel as a Chase representative, the [plaintiffs] missed a single payment as instructed," reads the lawsuit. "After skipping the payment as advised... the [homeowners] received a letter from Chase advising them that they were not eligible for a loan modification and that the mortgage had to be brought current immediately."
Soon, the homeowners were allegedly being told their house was at risk for foreclosure, "then that the home had been foreclosed upon, then an eviction notice was sent, and finally, a personal representative of Chase physically went to the... home, knocked on the [the plaintiffs'] door, and enforced the eviction notice."
The lawsuit states that the homeowners had made several attempts to meet with the original Chase employee who had instructed them to skip the payment. Their daughter alleges that she waited in the lobby with her parents on several occasions, but to no avail.
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