AT&T Is A Big, Steaming Heap Of Failure
This explains why on Friday I suddenly received a flurry of voicemails that were over a week old. It certainly is a good thing I don't, say, use my iPhone for business of any sort.
In my mind, the most recent AT&T failure is completely inexcusable. Its visual voicemail system — which is the only way to be notified of voicemails on the iPhone — has been down for many users for days, if not weeks. And AT&T apparently didn’t bother to tell anyone. What does this mean? Thousands, or hundreds of thousands or maybe even millions of missed connections, that could be vital for personal lives, business and a host of other things. I’m simply dumbfounded by the failure.
Here’s how I found out about it. While I was coming home from the office yesterday, I all of a sudden got bombarded by visual voicemails. It was only then that I realized that I had not received one in a while. How long? Since sometime before July 3, apparently. Yes, 2 weeks without a single voicemail.
Even better is that not only did I get bombarded by these weeks old voicemails at once, but I still cannot listen to them. It has been over a day since the notifications finally came in, and visual voicemail is still down. I’ve had to manually call the AT&T voicemail service — not a huge deal, except that I’ve never done it before, so I didn’t know how, and that I didn’t receive any kind of notice that I had to do that.