UBER and the petulant, selfish ideology of disruption
The pro-Disruption argument goes like this: In a digitally connected age, there’s absolutely no need for public carriage laws (or hotel laws, or food safety laws, or… or…) because the market will quickly move to drive out bad actors. If an Uber driver behaves badly, his low star rating will soon push him out of business.
It’s a compelling message but also one with dire potential consequences for public safety, particularly for those who can’t afford to take a $50 cab ride to Whole Foods.
Laws don’t exist merely to frustrate the business ambitions of coastal hipsters: They also exist to protect the more vulnerable members of society. Back home in London (where such statistics are available), 11 women a month are attacked in unlicensed cabs, and unlicensed drivers are responsible for a horrifying 80 percent of all stranger rapes. If Uber doesn’t have to follow licensing laws, then neither does any Tom, Dick, or Harry who chooses to paint the word “TAXI” on the side of his car, and start offering rides via the Internet. A disruptive CEO will shrug (and there’s a foreshadowing word) and insist that it’s not his fault that such criminals exist. “Just because there are people who want to rape, murder, or rob you shouldn’t prevent me from making another million dollars,” he’ll argue.
Remarkably, a large part of the Internet community — by which I mean that tiny number of social media fanatics who spend their days on Twitter, looking for the next cause to rally behind or the next bad guy to boycott — will agree with him.
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*Thanks, Dave-o!*