I am your target market. And I will never buy another Volkswagen.
The Republic of Heaven | An open letter to Volkswagen
...one day when the car was not yet six months old, I got into the car to drive it work, and it shook and shimmied. The check engine light came on. We called a tow truck, who took it to the dealer. Two of the ignition coils had failed. We waited two weeks for it to be repaired. A week and a half later, the same thing happened. We waited another week for it to be repaired. “What about the fourth coil?” I asked. “We can’t replace it until it fails.”...
The following summer, we suddenly found that we had no acceleration power. We took it to the dealer. “The clutch is burned out,” they told me. “You need to replace it.” They blamed it on driver error. When I pointed out that 1) I’ve been driving stick shift for 15 years and never burned out a clutch; 2) the car had barely 9,000 miles on it, which is absurdly low for a clutch to need replacement...
One hot summer day last year, the driver’s side window suddenly fell into the door. I took it to the dealer and they replaced a broken plastic part. “That was bound to happen,” they told me, “just from normal wear and tear.” Two weeks later, the passenger side window did the same thing.